Participating in the Trust Index™
You're invited to participate in the Trust Index, the employee survey of Great Place To Work. On this page, you'll learn more about the survey, discover how participating will benefit you, and find answers to frequently asked questions.
What is the Trust Index?
The Trust Index is our employee survey that measures trust, pride and joy in your organization. The survey maps three relationships in which you, the employee, are central.
The Trust Index consists of 60 statements, 2 open questions, 5 demographic questions and 3 multiple choice questions. Your organization may add additional questions of its own to the survey.
With a Trust Index score of 70% or higher, your company is Great Place To Work-Certified™. This certification is 100% based on your voice and that of your colleagues.
The Trust Index in less than 2 minutes
Rather watch than read? In this short video, find out what the Trust Index is, how to participate and what the survey will do for you.
How does participating benefit you?
Everyone wants to work at a great place to work. A place where trust is key and where everyone is seen, heard and valued, no matter who you are or what you do.
By participating in the Trust Index, you help your organization become a better place to work. The research provides insight, reveals blind spots and offers concrete tools to work together with the culture in your organization. Because sometimes an organization does not know what is going on or how to approach things.
Your participation in the Trust Index means that you yourself contribute to a better working environment in which you can be yourself, are allowed to make mistakes and want to use your full potential.
So in the end, you have a lot to gain from completing the survey openly and honestly and then playing a role in the follow-up.
Here's how participating works
You will receive a personal invitation by email to complete the survey.
You have two weeks to complete the survey. You can do this via your computer, but also with a tablet or smartphone.
3. Results and follow-up
Afterwards, your organization shares the results and you work together to identify areas for improvement.
Frequently asked questions
We believe that organizations benefit from honest feedback from their employees. Therefore, the survey is 100% anonymous. Your answers cannot be linked to you. Once the survey closes, the link between you and your answers will be broken. Your organization can only view aggregated data from all respondents.
At the end of the survey, your company can view the results in Waves, an online platform. This system is designed specifically for Great Place To Work and includes display and filtering rules to protect your anonymity. For example, it is not possible to view the results of groups smaller than five respondents.
Please note: your answers to the open questions are copied verbatim in the report that your organization sees. Do not give your name or other characteristics from which it can be derived that this is your answer.
More information about anonymity can be found here.
It takes about 10 to 15 minutes. You can save your answers and continue at a later time. You have two weeks to complete the survey.
No, you are not required to participate. Nor should your organization force you to take the survey. If it does, please let us know using this form.
A great place to work is a great workplace for everyone, regardless of who you are or what you do. Even though you're not obligated to participate, there is a minimum response rate based on the number of employees invited. This way, we ensure that the survey results are representative of all employees.
The purpose of the Trust Index is not to judge managers, but to measure the trust relationship between employees with and without a managerial role. In the survey, you frequently come across the term "management". This is a collective term by which we mean everyone with a managerial role in an organization.
You can compare it to a restaurant: your table is served by a regular waiter, but you also have contact with the person who receives you and the cook who appears at your table. All these experiences determine your experience, not just the experience you have with the regular waiter.
Also watch this video where we explain the term "management".
Please contact our helpdesk if you have any questions. Our helpdesk can be reached every working day between 9 AM and 5 PM via:
Telephone: 020 236 12 40
Didn't find your question here? Here, we've collected all FAQ's.