Once we’ve engaged with a candidate, the next step is a telephone interview with the recruiter, followed by two personal interviews with Leaders and team members in the Amsterdam office, to assess technical skills, experience and cultural fit.
Besides the HR document completion, new hires take a “strengths-finder” test, which establishes individual key strengths. This enables us to encourage Rackers to develop their careers in the direction that best matches their abilities/interests as well as be mindful of other Rackers strengths when working on projects and activities ensuring we leverage all Rackers expertise and excellence in all that we do.
Every new hire can hang up a flag of their choice above their desk. Not only does this help “Rookies” our new hires, feel at home, but the majority of people choose their national flag, it also promotes diversity and inclusion.
On day one, Rookies attend “Welcome Home”, an induction to provide information on the new office, highlighting key features, locations and all relevant teams based in other regions. The day aims to be engaging, to represent our culture and to create a strong emotional connection. Each new Racker will be introduced at the weekly office kick-off meeting, where all Rackers across the office join together for breakfast and weekly updates.
Rookie-O is a 3-day program held in the UK for all our International new Rackers. The program provides cultural acclimation, business and strategic insight including an overview of the important customer journey and helps to build a network. This training is then followed by specific shadowing programs and further formal training tailored to each role.